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Loyalty Rewards

INCREASE CUSTOMER RETENTION WITH LOYALTY REWARDS WITH INTEGRATED SMS TEXTING

Table of Contents

Attract, Reward & Retain Customers!

WATCH OUR BRIEF CLIP ON HOW EASY IT IS TO ENGAGE AND REWARD YOUR CUSTOMERS!

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Loyalty Programs for Boutiques & Retail Merchants

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Boutiques & retail merchants frequently wonder why their social media posts do not seem to motivate customers to come into the store. Well, that is because most customers do not see your posts. Unless you are paying for sponsored ads, only a fraction of your followers will see a post in their feed.

Learn How to take control of your marketing and actually reach customers with a call to action, and where 98% read the offer within 5 minutes. We have robust options to further engage customers with MMS Picture Messages.

Talk to us about the high redemption rates for options such 

as birthday clubs, lapsed customer offers and more. We set up a custom-designed rewards structure and then we execute the program for you, including 2 messages per month to your mobile subscriber list. Our programs are packed with automation tools so that we simply take marketing off your to do list!

Apparel Boutique - Reach your Customers

We helped this boutique owner steadily build a database of mobile subscribers over a 12 month period. Now, this boutique has a database of over 700 customers and averages 80 new customers per month over the past four months. In 3 – 4 months this boutique is likely to reach over 1,000 customers.

A key measure to review is the number of customers that return for another purchase. We provide statistics that demonstrate the number of customers that are new, made only 1 purchase, came back 2-3 times, 4-5 times and 6+ times.

The results we see for this boutique are impressive. On a typical day, this boutique may have 3 – 6 customers stop in. Now, when we send a text blast with a special offer, that very same day, within hours of the text, we typically see 15 – 30 customers check in and make a purchase. For offers valid for more than one day, we see additional activity for the next few days.

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Build a Loyal Following

Business Owners simply need to focus on building their customer list. We do the rest to bring them back – over and over again! There were 7,498 kiosk checkins in one year for this fast casual restaurant. Even if each customer visit is estimated at $10, that represents $75,000 in revenue! 392 customers visited more than 6 times and all of their Top 10 customers each visited over 60 times. You want to make sure you are rewarding key customers! Build a following, they will come back!

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Digital Kiosks / Rewards Program

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The digital kiosk is guaranteed to drive participation in a loyalty rewards program by offering an immersive customer experience.

Combine this with the capability to send bulk SMS Text messages to your customers with precisely timed offers – it’s a WIN-WIN!

No room for a tablet? Access the program via our web-based Check-in Manager right from your POS. We see redemption rates from 20% to 90% for many of our loyalty program clients.

 

Loyalty Rewards + text offers will bring your marketing into overdrive.

We also provide contact-less tools such as a check-in-manager so staff can enter customer contact info and customers can join and check-in based by scanning a QR code!

Mobile Coupons

Imagine this offer arrives just before lunch, right when customers are getting hungry. Makes the decision on where to grab lunch easy! Perfectly-timed offers have higher redemption rates. Send Mobile Coupons to your customers and track redemption.

All mobile coupons are custom designed with your logo, images, offer details, terms and can include links to your website, online ordering, reservations and more! We include an integrated map & directions so your customers will find you!

Take advantage of the viral nature of mobile. Our coupons have a built-in share capability encouraging your customers to help expand your marketing reach to new customers! Our refer-a-friend program automatically rewards the sharer, once they reach the required criteria.

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Get the capability to send mobile offers to customers instantly!

CONNECTING BUSINESSES TO THEIR MOST LOYAL CUSTOMERS

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We’ll Help You Improve Efficiency & Customer Satisfaction!