Loyalty Rewards
SMS-FIRST LOYALTY PROGRAMS THAT DRIVE REPEAT VISITS, POWERED BY AUTOMATION
AND ACTIVELY MANAGED FOR SMALL, LEAN TEAMS
Loyalty Programs That Actually Drive Repeat Visits
Loyalty programs only work when customers actually understand them and use them.
Mobile High 5 designs and manages SMS-first loyalty programs for established small businesses with small, lean teams without a dedicated marketing department.
By combining automation, SMS engagement and real customer data, we help businesses drive repeat visits without relying on email, DIY tools, or “When I Have Time Marketing”.
Watch how easy it is for customers to join, earn and redeem rewards:
Reserve a Free Consultation Today – In 15 minutes, we can answer all your questions.
WHY SMS-FIRST LOYALTY OUTPERFORMS POS LOYALTY TOOLS
Most POS loyalty programs rely heavily on email and require staff or owners to manage campaigns inside the POS system.
In reality, that means marketing gets deprioritized and loyalty becomes invisible to customers.
Mobile High 5 takes a different approach. Our loyalty programs rely solely on SMS for engagement, supported by automation and active management.
One Loyalty program. One Customer Database. Every Channel.
Mobile High 5 integrates loyalty across brick-and-mortar and e-commerce, feeding all customer activity into a single customer record.
Customers earn and redeem rewards wherever they shop. Businesses gain a complete view of customer behavior instead of fragmented data.
- Unified rewards across in-store and online purchases
- Smarter segmentation with up to 10 custom data fields
- more relevant, personalized messaging
- Clear insight into repeat behavior and lifetime value
This is enterprise-level loyalty capability, delivered as a fully managed service for established small businesses.
AI-Powered Support That Removes Friction
Customers often have questions about points, rewards or how the program works.
Our AI chatbot answers these questions instantly, helping customers feel confident joining and participating, while reducing interruptions for staff.
One Loyalty program. One Customer Database. Every Channel.
Mobile High 5 integrates loyalty across brick-and-mortar and e-commerce, feeding all customer activity into a single customer record.
Customers earn and redeem rewards wherever they shop. Businesses gain a complete view of customer behavior instead of fragmented data.
- Unified rewards across in-store and online purchases
- Smarter segmentation with up to 10 custom data fields
- More relevant, personalized messaging
- Clear insight into repeat behavior and lifetime value
This is enterprise-level loyalty capability, delivered as a fully managed service for established small businesses.
AUTOMATION THAT KEEPS LOYALTY ACTIVE
Loyalty programs fail when communication is consistent.
We build automation into every program so rewards, reminders and follow-ups run reliably without daily effort from your team.
Automation removes the burden. Human oversight keeps it intentional.
What This Looks Like In Practice
Database Growth: We helped this boutique owner steadily build a database of mobile subscribers over a 12 month period. Now, this boutique has a database of over 700 customers and averages 80 new customers per month over the past four months. In 3 – 4 months this boutique is likely to reach over 1,000 customers.
Repeat Visits: A key measure to review is the number of customers that return for another purchase. We provide statistics that demonstrate the number of customers that are new, made only 1 purchase, came back 2-3 times, 4-5 times and 6+ times.
Traffic Spike After Text Blasts: The results we see for this boutique are impressive. On a typical day, this boutique may have 3 – 6 customers stop in. Now, when we send a text blast with a special offer, that very same day, within hours of the text, we typically see 15 – 30 customers check in and make a purchase. For offers valid for more than one day, we see additional activity for the next few days.
Build a Loyal Following
Business Owners simply need to focus on building their customer list. We do the rest to bring them back – over and over again! There were 7,498 kiosk checkins in one year for this fast casual restaurant. Even if each customer visit is estimated at $10, that represents $75,000 in revenue! 392 customers visited more than 6 times and all of their Top 10 customers each visited over 60 times. You want to make sure you are rewarding key customers!
Build a following, they will come back!
Easy Way For Customers to Join and Check In
Customers can join through in-store tablets, QR codes, Keyword Text or web-based check-in tools. No Apps to download.
The digital kiosk is guaranteed to drive participation in a loyalty rewards program by offering an immersive customer experience.
Combine this with the capability to send bulk SMS Text messages to your customers with precisely timed offers – it’s a WIN-WIN!
No room for a tablet? Access the program via our web-based Check-in Manager right from your POS. We see redemption rates from 20% to 90% for many of our loyalty program clients.
Loyalty Rewards + text offers will bring your marketing into overdrive.
SMS Offers and Rewards That Drive Action
We create branded SMS offers and loyalty rewards that are timed intentionally and track redemption.
Imagine this offer arrives just before lunch, right when customers are getting hungry. Makes the decision on where to grab lunch easy! Perfectly-timed offers have higher redemption rates.
All mobile coupons are custom designed with your logo, images, offer details, terms and can include links to your website, online ordering, reservations and more! We include an integrated map & directions so your customers will find you!
Take advantage of the viral nature of mobile. Our coupons have a built-in share capability encouraging your customers to help expand your marketing reach to new customers! Our refer-a-friend program automatically rewards the sharer, once they reach the required criteria.
Get the capability to send mobile offers to customers instantly!
CONNECTING BUSINESSES TO THEIR MOST LOYAL CUSTOMERS
WHO IS THIS FOR?
Is This The Right Loyalty Program For Your Business?
Designed For:
- 5 or More Years In Business
- Repeat-Customer Model
- Small, Lean Teams
- Want Marketing Handled Consistently
- Single and Multi-Location Businesses
Not Designed For:
- Brand-New Businesses
- One-Person Operations
- DIY POS Add-ons
Typical Cost For A Fully Managed SMS-first Loyalty Program
Mobile High 5 programs are custom-priced based on the size of your opt-in customer list and how often you engage them. Most clients start small and scale over time as their database grows.
Early-stage programs often begin in the few-hundred dollars per month range and increase gradually as your list and messaging volume expand. Many established clients land under $1,000 per month, while higher volume or multi-location programs may exceed that.
We’ll walk through your goals, audience size and growth plans during a quick consultation and recommend a program that fits where your business is today with room to grow.